Tech Stack

Description

You will enhance and optimize an existing custom ServiceNow application, Contract Intake, used for capturing and managing contract-related data. This role focuses on improving form design, workflows, and integration logic to ensure seamless interaction between ServiceNow and Costpoint through MuleSoft. You will work closely with business stakeholders and integration teams to deliver a robust, user-friendly solution that supports contract lifecycle management and financial system integration.

Requirements

• ServiceNow Certified System Administrator (CSA)
• 4+ years working within the ServiceNow Platform as a developer
• Experience with API Integration and Automation Scripting
• Knowledge of Contract Management
• Experience with MuleSoft Integration Patterns
• US Citizenship

Responsibilities

• Enhance and configure the existing Contract Intake form in ServiceNow to improve usability and data validation
• Develop and update ServiceNow workflows, business rules, and UI policies to support contract intake and approval processes
• Implement and optimize integration between ServiceNow and Costpoint using MuleSoft APIs
• Ensure accurate data mapping and transformation between ServiceNow and Costpoint for contract and financial records
• Configure Service Catalog items and notifications related to contract intake and approvals
• Validate integration points and troubleshoot issues with MuleSoft and Costpoint teams
• Perform unit and integration testing for enhancements and integrations
• Document technical designs and provide knowledge transfer to operations teams