21h ago

Renewal Specialist

Philippines

$50k-$80k / yearest.

full-timejunior Remotesoftware

🛠 Tech Stack

💼 About This Role

You'll manage the end-to-end renewal process for ClickUp's AI workspace customers, driving retention and identifying upsell and cross-sell opportunities. Collaborating with Sales, Finance, Legal, and Customer Success, you'll optimize renewal strategies and help shape the future of work.

🎯 What You'll Do

  • Own end-to-end renewal process from outreach to contract execution
  • Build renewal strategies aligning customer needs with revenue targets
  • Collaborate cross-functionally to drive retention and on-time renewals
  • Maintain rolling 90-day renewal forecast with accurate close dates

📋 Requirements

  • 2+ years in B2B sales, account management, renewals, or customer success
  • Proven experience managing the full renewal cycle in SaaS
  • Strong negotiation and communication skills
  • Proficiency in CRM systems like Salesforce

✨ Nice to Have

  • Familiarity with forecasting and reporting tools (Tableau, Gainsight)
  • Experience with product usage data analysis

🎁 Benefits & Perks

  • 🚀 Pioneer AI in a cutting-edge workspace platform
  • 🏡 Remote work from anywhere
  • 📈 Growth opportunities in a fast-growing company

🚩 Heads Up

  • No salary mentioned in posting (estimated)
  • Visa sponsorship only for engineering/product roles
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