20h ago
Service Delivery Manager
Braine-l'Alleud, Belgium
contractseniorgovernment
๐ Tech Stack
๐ผ About This Role
You'll manage Deployable CIS infrastructure as a service for the NATO Communications and Information Agency, ensuring system readiness and quality engineering support. You'll develop change and configuration management plans and oversee financial planning for annual O&M budgets.
๐ฏ What You'll Do
- Manage DCIS infrastructure to meet SLA readiness levels
- Oversee security accreditation renewal for DCIS systems
- Conduct risk assessments and manage obsolescence projects
- Develop change management plans and configuration baseline updates
๐ Requirements
- NATO Secret security clearance
- 5+ years managing IT infrastructure services
- Experience with configuration management processes
- Knowledge of NATO security and investment programs
โจ Nice to Have
- Experience with deployable CIS systems
- Prior work with NATO or defense agencies
- ITIL certification
๐ Benefits & Perks
- ๐ NATO Secret security clearance sponsorship
- ๐ข On-site work at NATO headquarters
- ๐ Contract through June-December 2026
- ๐ Professional services in defense sector
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Technical Interviewยท 60 min
- 3Client Interviewยท 45 min
๐ฉ Heads Up
- Role mixes service management with engineering tasks
- Long list of responsibilities without focus
- Unclear rate brackets in metadata
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