🛠 Tech Stack

💼 About This Role

You'll own the end-to-end order-to-invoice lifecycle for OpenAI's commercial transactions, ensuring accuracy and compliance. Your work will directly enable the scaling of AI-powered billing workflows and global operations. This role blends operational execution with process design in a high-growth environment.

🎯 What You'll Do

• Own operational readiness for new monetization launches, including testing and reconciliation.
• Scale work through BPO and offshore teams with SOPs and quality controls.
• Embed AI and automation into Order Management and Billing workflows.
• Partner cross-functionally with Revenue Systems, Product, Engineering, and GTM.

📋 Requirements

• 7+ years of experience in Order-to-Cash, Order Management, or Billing Operations.
• In-depth knowledge of SaaS billing models (subscription, usage-based, hybrid).
• Hands-on experience with CPQ, ERP, and billing platforms (Salesforce, Oracle Fusion, NetSuite, Stripe, Metronome).
• Strong understanding of month-end close, reconciliations, and SOX compliance.

✨ Nice to Have

• Experience driving automation initiatives and system implementations.
• Ability to navigate ambiguity in a fast-paced environment.

🎁 Benefits & Perks

• 💰 Equity included.
• 🏖️ Hybrid work model (3 days in office per week).
• 🚚 Relocation assistance offered.
• 🏥 Comprehensive benefits (implied by company).