🛠 Tech Stack

💼 About This Role

You'll run the local Carvana hub, overseeing market launch, operations, and logistics. You'll drive team engagement and ensure ongoing market success while developing a team of Customer Advocates. This role offers a start-up atmosphere with rapid career development and a seat in one of the fastest-growing companies in the country.

🎯 What You'll Do

• Interview, select, onboard, and train Customer Advocates
• Provide feedback, conduct performance check-ins, set goals
• Generate reports and present to upper management
• Handle complex and sensitive customer-facing issues

📋 Requirements

• 5+ years work experience in a customer facing team environment
• 3+ years management experience
• Proven history of developing and coaching employees
• Prior experience with strategic planning and process improvement

✨ Nice to Have

• Bachelor's Degree
• Experience with Salesforce or Tableau
• Analytical mind

🎁 Benefits & Perks

• 🏥 Medical, Dental, and Vision benefits
• 💰 401K with company match
• 🎓 Student loan payments
• 🐾 Pet benefits
• 🚗 Discounts on vehicles

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 15 min