🛠 Tech Stack

💼 About This Role

You'll lead customer engagement and advocacy for the North and Central European markets, driving loyalty and transforming clients into brand advocates. You'll own a quarterly roadmap and execute high-impact events, collaborating with cross-functional teams. This role directly impacts customer success and business growth in a fast-growing global company.

🎯 What You'll Do

• Build trust-based relationships with C-level executives and key decision-makers.
• Own and drive tailored customer events like user clubs and executive roundtables.
• Develop compelling content and materials for customer touchpoints.
• Gather customer insights to influence product improvements and innovation.

📋 Requirements

• 3+ years in a SaaS or B2B customer-facing role.
• Strong experience planning and executing customer events.
• Fluent in English and either German or Dutch.
• Excellent project and budget management skills.

✨ Nice to Have

• Experience with CRM and marketing tools like Salesforce, Marketo, or Gainsight.
• Proven track record of driving customer advocacy.

🎁 Benefits & Perks

• 👥 Inclusive workplace with diverse team.
• 🌍 Global company with 15 offices worldwide.
• 💡 Learning and growth opportunities.
• 🏢 Hybrid work model in Amsterdam or Munich.