🛠 Tech Stack

💼 About This Role

You'll handle IT support requests and resolve hardware/software issues for business partners. Your work ensures reliable connectivity that advances the Philippines' digital landscape.

🎯 What You'll Do

• Receive and handle hardware/software support requests
• Provide first-line investigation and diagnose issues
• Track, monitor, and escalate unresolved issues
• Carry out maintenance and upgrades for systems

📋 Requirements

• Bachelor’s degree in technology or computer science
• 3 years of end-to-end IT management experience
• Proficiency in implementing, configuring, and testing IT solutions
• Hands-on experience in technical management of equipment and systems

✨ Nice to Have

• Experience with Google Workspace

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Health insurance
• 📈 Career growth opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Offer· 15 min