Description

As an Associate on the Provider Experience Strategy team, you will drive cross-functional projects to improve provider experiences, using data and insights to inform strategies. You'll collaborate with teams across Service Operations, Network, and Claims, and communicate impact to leadership.

Requirements

• 3+ years experience in strategy and operations, consulting, or related field
• 2+ years delivering projects/programs independently and in a team environment
• Experience using data and metrics to drive strategic decisions and program improvements
• Successfully executed enterprise-wide initiatives including project plan definition and implementation of strategic recommendations
• Bonus: Experience in fast-paced strategy operations, healthcare, or SQL/data analytics

Responsibilities

• Manage cross-functional projects end-to-end including planning, stakeholder engagement, and relationship management
• Drive insights by gathering, analyzing data and developing departmental metrics and mitigation strategies
• Collaborate with diverse stakeholder groups to formulate proactive implementation and program strategies
• Identify next-step opportunities and draw conclusions from underlying analyses
• Develop executive-level communications to convey the impact of Provider Experience Strategy work