4h ago
Customer Success Manager
United States
✨ $145k-$175k / yearest.
full-timesenior Remotecybersecurity
💼 About This Role
You'll partner with enterprise Security teams to drive renewal and upsell opportunities at Socket, a fast-growing cybersecurity startup backed by top angels. You'll own the full customer lifecycle, from onboarding to quarterly health checks, shaping the future of product development.
🎯 What You'll Do
- Meet revenue targets with enterprise Security teams
- Manage customer relationships for renewals and upsells
- Run Quarterly Health Checks and manage renewals
- Collaborate with Go-to-market, Engineering, and Professional Services
📋 Requirements
- 5+ years in renewals Customer Success for B2B SaaS
- Experience selling in the cybersecurity industry
- Proven track record meeting renewal and upsell quotas
- Experience communicating at C-Suite level
✨ Nice to Have
- Experience in early-stage, fast-paced environment
- Ability to take on new projects outside normal scope
🎁 Benefits & Perks
- 💰 Market competitive salary
- 📈 Meaningful equity program
- 🏥 Comprehensive health benefits
- 🏖️ Flexible time-off, holidays, and winter shutdown
- 👶 Paid parental leave
🚩 Heads Up
- Requirements list includes non-specific 'talented, hard working, competitive' language
- Travel required without specific frequency or location details
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