Description

As a Client Value Partner, you'll lead strategic customer engagements to drive data-driven business transformation using Celonis Process Intelligence. You'll act as a trusted advisor for C-level executives, orchestrating cross-functional teams to ensure customer success and maximize the value realized from our platform.

Requirements

• Minimum 10 years of relevant customer success, strategy consulting, or related experience in digital technology
• Strong experience in driving large-scale transformation programs, process re-engineering, and implementations
• Deep exposure to successful change management practices
• Ability to navigate large global organizations and persuade through data and facts
• Natural and consultative approach when engaging with senior executives

Responsibilities

• Develop and maintain strong relationships with C-level stakeholders, embedding Celonis into strategic objectives
• Lead end-to-end customer value journey, ensuring high-quality, on-time project completion and client satisfaction
• Influence senior stakeholders through executive communication, product knowledge, and industry expertise
• Organize and lead customer advisory boards to gather insights and improve products and services
• Drive customer presence at key events and contribute to playbooks and tools for the value engineering team