1h ago

Senior Solution Engineer

USA - Remote
full-timesenior RemoteContact Center as a Service (CCaaS), Customer Expe

Tech Stack

Description

You will design, build, and maintain the pre-sales demonstration environment, enabling field teams with tools and best practices. You'll own the demo architecture, create reusable scenarios, monitor environment health, and partner with cross-functional teams to align demos with product releases.

Requirements

  • 7+ years in Sales Engineer, Solutions Engineer, DevOps/Cloud Engineer, or Demo Engineer (SaaS)
  • Hands-on cloud platforms (AWS/Azure/GCP), scripting (Python/JavaScript), APIs/integrations
  • Strong understanding of web/SaaS architectures, authentication, REST, webhooks, iPaaS
  • Cross-functional collaboration skills with Sales, Product, Marketing, Customer Success
  • Excellent documentation, organization, and communication skills

Responsibilities

  • Own architecture, configuration, and lifecycle of central demo environment
  • Build and maintain reusable demo scenarios and sample data
  • Monitor environment health and resolve issues proactively
  • Partner with Solution Engineers, AEs, Product, and Marketing to prioritize improvements
  • Train and enable sales, SEs, and partners on demo best practices
0 views 0 saves 0 applications