💼 About This Role

You'll support patient care by managing appointment flow and providing 5-star customer service at our Dumbo clinic. Your role ensures patients feel welcomed and guided through our out-of-network experience. This position stands out by fostering a true community environment for both patients and team members.

🎯 What You'll Do

• Respond to phone calls and emails within 2 hours
• Greet patients and manage appointment flow
• Guide patients through the out-of-network experience

📋 Requirements

• Previous customer service experience
• Strong communication skills and ability to multi-task
• Attention to detail and willingness to grow

✨ Nice to Have

• BA/BS degree preferred
• Hospitable and team-oriented demeanor

🎁 Benefits & Perks

• 🩺 One Medical paid membership
• 🧠 Mental Health benefits including paid time off
• 🏥 Medical, Dental, Vision Benefits
• 💰 401(K) Safe Harbor Match up to 4% of compensation
• 🏋️ Gym membership discounts with Blink & Crunch Fitness

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2In-Person Interview· 1 hour
3. 3Offer· 1 day