Description

You will set and implement social media campaigns aligned with communication strategies, manage content calendars, respond to comments and customer queries, and collaborate with marketing, PR, and data teams to ensure brand consistency and drive client KPIs.

Requirements

• 3+ years of experience in Community Management
• Knowledge of social media best practices in formats and tone of voice
• Ability to identify and track relevant community metrics
• Client-facing experience
• Excellent verbal and written communication skills

Responsibilities

• Set and implement social media and communication campaigns
• Manage content calendars and timely publishing of posts
• Provide engaging copy for social media responses and posts
• Respond to comments and customer queries in a timely manner
• Conduct social listening and analyze brand performance