🛠 Tech Stack

💼 About This Role

You'll lead connected customer experiences across CRM and digital channels for world-class brands. You'll develop full-funnel journey plans that drive brand growth and create innovative communications strategies. This role offers the chance to work with interdisciplinary teams and collaborative clients at a global precision marketing agency.

🎯 What You'll Do

• Lead integrated CRM and digital channel planning across the year.
• Develop and evolve full-funnel customer journey and communication plans.
• Shape CRM programs and digital communications strategies.
• Review ongoing performance reporting to identify optimizations and opportunities.
• Support audience and customer strategy through behavioral and market insights.

📋 Requirements

• Bachelor's Degree in related field.
• 5+ years of experience in strategic planning (with a brand, at an agency or similar).
• Strong experience developing integrated strategies across CRM and digital channels.
• Ability to manage multiple projects with various deadlines simultaneously.
• Proficient in Microsoft Office and development of PowerPoint or Keynote presentations.

✨ Nice to Have

• Automotive category experience (a plus but not required).

🎁 Benefits & Perks

• 🏥 Health/vision/dental insurance
• 📈 401(k) and stock options
• 💵 Healthcare Dependent Flexible Spending Accounts
• 🏖️ Vacation, sick, personal days and positive activism days
• 👶 Paid parental leave and disability benefits

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min