9h ago

Operations Service Delivery Manager

Austin, Texas, United States

โœจ $95k-$130k / yearest.

full-timeseniorsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead data center service delivery operations, overseeing service order fulfillment, customer deployments, and infrastructure installations. Your impact will ensure accurate inventory and documentation while managing a team of technicians. This role stands out with ground-level growth in a fast-paced company poised for national expansion.

๐ŸŽฏ What You'll Do

  • Manage service order fulfillment and remote hands requests
  • Perform quality assurance for completed Service Orders
  • Coordinate customer deployments and infrastructure installations
  • Supervise vendor subcontractors and manage team performance

๐Ÿ“‹ Requirements

  • 5+ years of Data Center Management and Operations experience
  • Associate's degree in computer science or related field
  • Knowledge of data center infrastructure including power, cooling, and security systems
  • Experience with network hardware and troubleshooting (TCP/IP, LAN/WAN)

โœจ Nice to Have

  • Bachelor's degree preferred
  • Experience creating purchase requisitions and budget planning

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ PPO and HDHP Healthcare Plans
  • ๐Ÿ’ฐ 401k with up to 4% Employer Match
  • ๐Ÿ“ˆ Personal Development and Learning Opportunities
  • ๐Ÿ‘ถ Paid Parental Leave

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical Interviewยท 60 min
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