9h ago
Operations Service Delivery Manager
Austin, Texas, United States
โจ $95k-$130k / yearest.
full-timeseniorsoftware
๐ Tech Stack
๐ผ About This Role
You'll lead data center service delivery operations, overseeing service order fulfillment, customer deployments, and infrastructure installations. Your impact will ensure accurate inventory and documentation while managing a team of technicians. This role stands out with ground-level growth in a fast-paced company poised for national expansion.
๐ฏ What You'll Do
- Manage service order fulfillment and remote hands requests
- Perform quality assurance for completed Service Orders
- Coordinate customer deployments and infrastructure installations
- Supervise vendor subcontractors and manage team performance
๐ Requirements
- 5+ years of Data Center Management and Operations experience
- Associate's degree in computer science or related field
- Knowledge of data center infrastructure including power, cooling, and security systems
- Experience with network hardware and troubleshooting (TCP/IP, LAN/WAN)
โจ Nice to Have
- Bachelor's degree preferred
- Experience creating purchase requisitions and budget planning
๐ Benefits & Perks
- ๐๏ธ PPO and HDHP Healthcare Plans
- ๐ฐ 401k with up to 4% Employer Match
- ๐ Personal Development and Learning Opportunities
- ๐ถ Paid Parental Leave
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical Interviewยท 60 min
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