1d ago

Call Center Customer Service Agent

Madison, WI

$50k-$70k / year

full-timejunior

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll process leads for home remodeling teams by verifying homeowner info and scheduling appointments. Your work directly fuels a fast-growing company that promotes from within. Enjoy uncapped bonuses and a brand-new call center workspace.

๐ŸŽฏ What You'll Do

  • Manage appointments from face-to-face sources in CRM
  • Document all call attempts with dispositions and notes
  • Handle inbound and outbound calls to verify leads
  • Participate in contests and achieve personal/team goals

๐Ÿ“‹ Requirements

  • Strong communication skills and outgoing personality
  • Motivated, competitive, goal-driven energy
  • Professional presence and team-first mindset
  • Reliability in attendance and performance

โœจ Nice to Have

  • Comfort navigating technology and computer applications
  • Multitasking and prioritization skills
  • Call center experience (not required)

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ Medical, dental, vision, life, disability insurance
  • ๐Ÿ‘ถ Paid parental leave
  • ๐Ÿ’ฐ 401(k) retirement savings program
  • ๐Ÿ–๏ธ Generous PTO + paid holidays
  • ๐ŸŽ‰ Team events, incentives, celebrations

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Interviewยท 1 hour
  3. 3Offerยท 1 day
0 0 0