🛠 Tech Stack

💼 About This Role

You'll analyze driver data to optimize communication and operations, boosting platform efficiency. You'll design retention programs and collaborate cross-functionally to improve driver experience. This role is central to sustaining driver supply for our delivery network.

🎯 What You'll Do

• Analyze data to optimize driver communication and operations.
• Plan and execute driver retention and engagement activities.
• Track and report driver performance metrics.
• Coordinate cross-team and external communications.
• Resolve driver operational issues.

📋 Requirements

• Data-driven mindset to identify issues from metrics.
• Proactive and meticulous with independent task execution.
• Strong communication and collaboration skills.
• Growth mindset adaptable to change.

✨ Nice to Have

• 2+ years in user operations, retention, CRM, or data-driven roles.
• Proficient in Google Workspace and Microsoft Office.

🎁 Benefits & Perks

• 💰 Competitive salary with overtime pay
• 📚 Learning and development opportunities
• 🏥 Health insurance
• 🎉 Team events and activities
• 🚀 Career growth potential