💼 About This Role

You'll manage a portfolio of high-value merchant accounts in the payments and fintech ecosystem, acting as a trusted advisor to drive revenue growth and optimize payment performance. This role sits at the intersection of finance, technology, and business strategy, requiring strong analytical and commercial skills. You'll collaborate with cross-functional teams to enhance client experience and convert data insights into growth actions.

🎯 What You'll Do

• Manage and grow portfolio of strategic merchant accounts.
• Identify upsell and cross-sell opportunities from transaction data.
• Conduct quarterly business reviews with key stakeholders.
• Monitor payment KPIs and address performance issues proactively.

📋 Requirements

• 4+ years in Account Management or Customer Success in FinTech/Payments.
• Strong understanding of payment ecosystems and merchant lifecycle.
• Proven ability to drive revenue growth through upselling and cross-selling.
• Advanced analytical skills to interpret transaction data and trends.

✨ Nice to Have

• Experience with KPIs like conversion rates and processing volumes.
• Ability to manage international stakeholders.
• Experience in regulated fintech or crypto environments.

🎁 Benefits & Perks

• 💰 Performance-based incentives
• 🌍 Global exposure to international clients
• 📈 Strong career growth opportunities
• 🤝 Collaborative culture with cross-functional teams
• 🎯 Direct impact on revenue and strategic growth

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Cross-functional Panel· 60 min