Tech Stack

Description

You will lead cross-functional implementations and projects to optimize knowledge management processes, working with stakeholders to design improvements and ensure operational goals are met. Your role involves managing project plans, analyzing data, and mentoring team members.

Requirements

• Bachelor's degree or 3+ years commensurate experience
• 3+ years experience with knowledge management, content management systems, and collaboration tools
• 3+ years work experience in operations, health insurance, or data analysis
• 2+ years experience with end-to-end project management
• 2+ years experience designing and improving workflows and standing up operating and technical procedures

Responsibilities

• Lead end-to-end management of cross-functional implementations and projects including creating project plans, engaging stakeholders, and managing relationships
• Evaluate departmental performance by creating, gathering, analyzing data and metrics, and assisting in development of mitigation strategies
• Collaborate with internal and external stakeholder groups to formulate proactive implementation, communications, and change management strategies
• Mentor team members and promote colleagues' growth and professional development
• Ensure compliance with all applicable laws and regulations