Tech Stack

Description

You will manage a portfolio of live content creators, supporting their strategy, overseeing weekly live streams, and ensuring they meet performance goals. This role combines creator management and live production, operating remotely to keep creators on track and on brand.

Requirements

• 2–4 years of experience in account management, creator management, or digital operations - ideally at an agency
• Hands-on experience supporting live streaming or digital content programs
• Fluent English with clear writing and confident communication in client-facing conversations
• Experience managing multiple accounts or clients simultaneously with organizational systems
• Proactive follow-up and attention to detail
• Ability to read performance data and turn it into clear, actionable next steps
• Bonus: direct experience managing content creators or working with live commerce platforms (TikTok Live, Amazon Live, Instagram Live, or similar)

Responsibilities

• Own a portfolio of up to 25 live creators and serve as their main operational point of contact
• Lead bi-weekly 30-minute performance and planning calls for each creator
• Maintain scheduling discipline across your portfolio
• Track deliverables, flag risks early, and drive resolution before things escalate
• Prepare a run-of-show for each weekly live stream and align creators in advance
• Monitor streams in real time - chat support, quality checks, sponsored product integration
• Deliver post-stream recaps with performance feedback and optimization notes
• Ensure consistent adherence to production standards across your full portfolio
• Track streaming commitments and contract compliance across all 25 creators
• Monitor engagement metrics and identify underperformance trends early
• Escalate risks appropriately and maintain accurate CRM and reporting documentation
• Manage multiple stakeholders simultaneously without losing quality or detail
• Maintain structured dashboards and a consistent reporting cadence
• Operate within a standardized production framework - and help improve it over time