🛠 Tech Stack

💼 About This Role

You'll design and optimize prompts for conversational AI voice agents and chatbots. You'll collaborate with developers and clients to improve AI responses and reduce errors using A/B testing. This role offers exposure to international clients across IT, finance, real estate, and insurance.

🎯 What You'll Do

• Design and optimize prompts for conversational AI systems.
• Translate business requirements into effective dialogue structures.
• Analyze call transcripts to identify improvement opportunities.
• Document prompt libraries and testing results.

📋 Requirements

• Strong background in linguistics, communications, or AI/ML.
• Proven experience with LLMs like OpenAI or Anthropic.
• Understanding of NLP principles and dialogue management.
• Exceptional writing and editing skills for tone adaptation.

✨ Nice to Have

• Experience with Make or Zapier integrations.
• Familiarity with compliance frameworks for finance or healthcare.
• Experience with conversational AI platforms.

🎁 Benefits & Perks

• 🌐 Remote-first work environment
• 📈 Career growth in a rapidly expanding industry
• 🌍 International client exposure across IT, finance, real estate, and insurance
• 💰 Competitive salary package (PHP/AUD depending on experience)