🛠 Tech Stack

💼 About This Role

You'll build and optimize CRM-driven communication flows using Salesforce Marketing Cloud to deliver personalized learning journeys at scale. Your work will directly impact millions of students across Brazil, enhancing engagement and retention. This is a hands-on role combining analytical thinking with technical execution in a fully remote, mission-driven environment.

🎯 What You'll Do

• Implement and optimize automated customer journeys in Salesforce Marketing Cloud.
• Configure multichannel orchestration using Journey Builder (Email, WhatsApp, SMS, Push).
• Monitor KPIs and run A/B tests to improve conversion and engagement.
• Collaborate with data teams to structure Data Extensions for automation.
• Support CRM platform governance and maintain naming standards.

📋 Requirements

• Around 2+ years of hands-on experience with Salesforce Marketing Cloud.
• Solid knowledge of Journey Builder, Email Studio, and Automation Studio.
• Intermediate understanding of HTML/CSS for email template adjustments.
• Strong analytical skills to interpret dashboards and campaign results.

✨ Nice to Have

• Knowledge of SQL for querying Data Extensions.
• Ability to work with cross-functional teams translating business needs to technical solutions.

🎁 Benefits & Perks

• 🏥 Comprehensive health and dental plans fully paid by the company.
• 🏋️ Well-being support including gym membership or wellness platform access.
• 🍽️ Meal or food allowance provided via card.
• 🏠 Home office support allowance.
• 📚 Corporate university with free access to courses and degrees.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min