💼 About This Role

You'll serve as a trusted advisor to top customers at Cato Networks, driving adoption and expansion of our SASE platform. You'll orchestrate post-sales motions like QBRs and renewals, ensuring customers realize full value from their investment. This role offers a chance to join a hyper-growth global organization pioneering cloud networking and security.

🎯 What You'll Do

• Manage account health and drive customer retention and growth
• Build relationships with key stakeholders and internal teams
• Conduct QBRs, adoption assessments, and manage renewals

📋 Requirements

• 5+ years of Customer Success experience at a high-growth SaaS or cybersecurity company
• Experience in full commercial negotiations and technical escalations
• Experience with networking or security software solutions
• Ability to travel up to 25% of the time

✨ Nice to Have

• Hands-on experience with routing (BGP, EIGRP), SD-WAN, firewalls
• Knowledge of identity management (SSO, SAML, LDAP)
• Familiarity with threat protection mechanisms (IPS, AM)

🎁 Benefits & Perks

• 🚀 Work on cutting-edge SASE technology
• 🌍 Global team collaboration
• 📈 High-growth company trajectory
• 🏆 Trusted advisor role with top customers

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min

🚩 Heads Up

• Requires 5+ years experience but offers no salary range
• Lists many technical domains as 'prior experience' but role is non-technical