1d ago

FX Customer Relations

Sydney

โœจ $60k-$80k / yearest.

full-timemid Hybridfinance

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll act as a key point of contact for corporate clients, providing daily operational and trading assistance at Ebury. You'll manage a portfolio of up to 300 clients and ensure they have Ebury as their main platform for international payments. This role offers the chance to join a fast-growing fintech and contribute to the launch of a new client servicing department.

๐ŸŽฏ What You'll Do

  • Manage a portfolio of up to 300 corporate clients.
  • Provide daily operational and trading assistance.
  • Handle client inquiries across multiple platforms.
  • Identify and resolve client issues proactively.

๐Ÿ“‹ Requirements

  • Client servicing experience in a high-pressure environment.
  • Multitasking and prioritization skills with daily deadlines.
  • Numerical skills for exchange rates and profit margins.
  • Communication skills for liaising with internal departments and clients.

โœจ Nice to Have

  • Knowledge of FX hedging products.
  • Sales skills or experience.
  • Interest in currency markets.

๐ŸŽ Benefits & Perks

  • ๐Ÿข Hybrid work: 4 days office, 1 day WFH.
  • ๐Ÿš€ Career growth in a fast-growing fintech.
  • ๐ŸŒ Global opportunities across 70 cities.
  • ๐Ÿค Inclusive culture and support.

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Application Reviewยท 1-2 weeks
  2. 2Phone Screenยท 30 min
  3. 3Interviewยท 1 hour
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