9h ago

Senior Specialist Client Services Project Manager

India - Pune
full-timelead Hybridsoftware

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead complex enterprise implementations for NICE Actimize customers, ensuring alignment between client priorities and business objectives. Your core impact is driving service excellence and maximizing customer value from NICE solutions. You'll act as the primary interface between customers and cross-functional internal teams.

๐ŸŽฏ What You'll Do

  • Lead end-to-end project delivery across full lifecycle
  • Plan, create, and manage detailed project plans including budgets and risks
  • Coordinate multiple concurrent projects across cross-functional teams
  • Build and maintain strong client relationships with stakeholders

๐Ÿ“‹ Requirements

  • 12โ€“15 years of overall IT industry experience
  • 8+ years in senior project or program management roles
  • Bachelor's or Master's degree in Computer Science, IT, Engineering, or Business Administration
  • Experience with project management tools such as MS Project, JIRA, Confluence, and Power BI

โœจ Nice to Have

  • PMP or PRINCE2 certification
  • Experience managing multiple large programs across diverse teams
  • Techno-functional background in risk, compliance, AML, or financial crime domains

๐ŸŽ Benefits & Perks

  • ๐Ÿข Hybrid work model: 2 days office, 3 days remote
  • ๐Ÿ“ˆ Growth opportunities: endless learning and career advancement
  • ๐ŸŒ Global company: market leader with 25,000+ clients
  • ๐Ÿค Collaborative environment: innovative and fast-paced teams

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical/Behavioral Interviewยท 60 min

๐Ÿšฉ Heads Up

  • Requires 12-15 years experience but title is 'Senior Specialist', not Director or above
  • Mentions flexibility for second shift or extended hours, suggesting non-standard work schedule
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