🛠 Tech Stack

💼 About This Role

You'll support the operational rhythm of OpenGov's Professional Services Partner Program, building process efficiencies and managing partner activities. You'll ensure seamless partner onboarding and delivery while expanding capabilities through strategic partnerships. Scalable operational processes and cross-functional collaboration are key.

🎯 What You'll Do

• Design scalable operational processes for partner onboarding and documentation management.
• Administer partner access to internal systems and ensure security compliance.
• Track partner delivery metrics and financial performance.
• Support partner resource allocation and capacity planning.

📋 Requirements

• 5+ years experience in operations or vendor management.
• Experience working with cross-functional professional services teams.
• Proficiency in Project Management Tools (e.g., Rocketlane).
• Proficiency in CRM (e.g., Salesforce).

✨ Nice to Have

• Background in financial operations or contract management.
• Experience with professional services delivery models.
• Demonstrated success in process improvement and automation.

🎁 Benefits & Perks

• 🏖️ Flexible vacation policy and paid company holidays
• 💰 401(k) with company match
• 👶 Paid parental leave and wellness stipends
• 📈 Professional development opportunities
• 🏥 Comprehensive healthcare options

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min