🛠 Tech Stack

💼 About This Role

You'll handle customer inquiries via phone, email, chat, and social media for a diverse portfolio of lifestyle apparel brands. You'll resolve complaints, process orders and returns, and provide order status updates. This role offers the opportunity to work with multiple iconic brands and collaborate across departments.

🎯 What You'll Do

• Respond to customer inquiries via phone, email, chat, or social media
• Resolve complaints and assist with troubleshooting
• Process orders, returns, and provide tracking updates
• Maintain detailed records of interactions and feedback

📋 Requirements

• Customer service experience (retail or call center)
• Fluent English communication skills
• Ability to work a flexible schedule including occasional weekends

✨ Nice to Have

• Bachelor's Degree
• Bilingual (Spanish)

🎁 Benefits & Perks

• 🕒 Flexible schedule with Monday-Friday and occasional weekends
• 📞 Work with iconic apparel brands

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 day