💼 About This Role

You'll process medical record requests in a timely and efficient manner, ensuring accuracy and HIPAA compliance. You'll safeguard patient privacy while working in a high-volume production environment. This entry-level role offers full benefits and opportunities for growth.

🎯 What You'll Do

• Process requests for patient health information per policies.
• Maintain confidentiality and security of privileged information.
• Create digital images of paperwork for electronic medical records.
• Answer inbound/outbound calls and assist with walk-ins.

📋 Requirements

• High School Diploma or GED.
• Basic computer proficiency.
• Professional verbal and written communication in English.
• Ability to commute between locations as needed.

✨ Nice to Have

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.

🎁 Benefits & Perks

• 🏖️ PTO
• 🏥 Health, Vision, and Dental Insurance
• 💰 401k Savings Plan
• 🎓 Tuition Assistance

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Submit Application· 15 min
2. 2Phone Screen· 30 min
3. 3Offer· 1 week