💼 About This Role

You'll manage and expand relationships with Fortune 500 clients in critical physical industries, acting as a trusted advisor to executive stakeholders. Your core impact is driving adoption of a connected operations platform and ensuring customers realize sustained business value. This role offers high visibility and the chance to influence global supply chains through multi-year partnerships.

🎯 What You'll Do

• Own and grow strategic relationships with enterprise and Fortune 500 customers.
• Develop and execute joint success plans with measurable outcomes and timelines.
• Lead executive business reviews presenting strategic insights and roadmap alignment.
• Drive customer adoption by identifying workflow transformation opportunities.

📋 Requirements

• 6+ years of experience in Customer Success or similar enterprise-facing roles.
• Proven experience managing complex enterprise or Fortune 500 accounts in SaaS environments.
• Strong executive communication skills with ability to influence C-suite leadership.
• Track record of driving customer transformation and measurable business outcomes.

✨ Nice to Have

• Experience in physical industries (e.g., manufacturing, energy, supply chain).
• Familiarity with connected operations platforms or IoT technologies.
• Background in strategic consulting or business transformation.

🎁 Benefits & Perks

• 💰 Competitive on-target earnings with performance-based bonus and equity
• 🏡 Fully remote or flexible working model within the United States
• 🏥 Comprehensive health, dental, and vision insurance
• 👶 Paid parental leave and family support programs
• 📚 Professional development stipend and career growth opportunities

📨 Hiring Process

Estimated timeline: 3-5 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min

🚩 Heads Up

• Role is posted by a staffing agency (Jobgether) on behalf of a partner company, which may affect transparency.