🛠 Tech Stack

💼 About This Role

You'll serve as the first point of contact for prospective clients at a general practice law firm, conducting intake interviews and managing leads. Your core impact is ensuring a compassionate and professional client experience while efficiently qualifying and routing cases. This role stands out as a fully remote position with high growth potential.

🎯 What You'll Do

• Conduct structured intake interviews via phone, email, and web form
• Manage prospect data within CRM and case management system
• Qualify leads and route cases to appropriate practice areas
• Schedule consultations and reduce no-show rates

📋 Requirements

• Minimum 2 years of experience in legal intake or client services
• Familiarity with legal intake procedures and law firm operations
• Experience managing CRM systems in a high-volume pipeline
• Prior remote work experience with US or UK law firms

✨ Nice to Have

• Familiarity with US law and court systems
• Experience using legal CRM platforms like Lawmatics or Clio Grow
• Background in personal injury, family law, or immigration intake

🎁 Benefits & Perks

• 💵 Competitive salary in USD
• 🌍 Fully remote work with a global company
• 📈 Real growth opportunities and career development
• 🏖️ Flexible time zones (US hours)

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Application Review· 1-2 days
2. 2Video Recording· 15 min
3. 3Interview· 30-45 min