23h ago
Supplier Retention Representative
Charlotte, NC
β¨ $40k-$55k / yearest.
full-timejunior Remotesoftware
π Tech Stack
πΌ About This Role
You'll support suppliers by resolving inquiries and providing product education to optimize E-payment solutions. Your core impact is contributing to retention and revenue goals through consultative guidance. You'll build strong relationships with internal teams to ensure seamless supplier experiences.
π― What You'll Do
- Respond to supplier inquiries via phone and email
- Provide consultation on E-payment solutions
- Engage in consultative sales for retention and revenue
- Handle escalated supplier issues cross-functionally
π Requirements
- 1-3 years in a customer-facing role
- Strong verbal and written communication skills
- Proficiency with Microsoft Office and CRM systems
- Ability to manage tasks independently
β¨ Nice to Have
- Supplier relations experience
- Analytical mindset
- Experience with Salesforce
π Benefits & Perks
- ποΈ 18 days PTO
- π₯ Competitive Healthcare with $0 monthly option
- π° 401(k) match up to 4%
- πΆ 8 weeks paid Parental Leave
- π’ Hybrid Workplace Flexibility
π¨ Hiring Process
Estimated timeline: 2-3 weeks Β· AI estimate
- 1Recruiter screenΒ· 30 min
- 2Hiring manager interviewΒ· 45 min
- 3OfferΒ· 15 min
0 0 0