23h ago

Supplier Retention Representative

Charlotte, NC

✨ $40k-$55k / yearest.

full-timejunior Remotesoftware

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll support suppliers by resolving inquiries and providing product education to optimize E-payment solutions. Your core impact is contributing to retention and revenue goals through consultative guidance. You'll build strong relationships with internal teams to ensure seamless supplier experiences.

🎯 What You'll Do

  • Respond to supplier inquiries via phone and email
  • Provide consultation on E-payment solutions
  • Engage in consultative sales for retention and revenue
  • Handle escalated supplier issues cross-functionally

πŸ“‹ Requirements

  • 1-3 years in a customer-facing role
  • Strong verbal and written communication skills
  • Proficiency with Microsoft Office and CRM systems
  • Ability to manage tasks independently

✨ Nice to Have

  • Supplier relations experience
  • Analytical mindset
  • Experience with Salesforce

🎁 Benefits & Perks

  • πŸ–οΈ 18 days PTO
  • πŸ₯ Competitive Healthcare with $0 monthly option
  • πŸ’° 401(k) match up to 4%
  • πŸ‘Ά 8 weeks paid Parental Leave
  • 🏒 Hybrid Workplace Flexibility

πŸ“¨ Hiring Process

Estimated timeline: 2-3 weeks Β· AI estimate

  1. 1Recruiter screenΒ· 30 min
  2. 2Hiring manager interviewΒ· 45 min
  3. 3OfferΒ· 15 min
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