7h ago

Director of Card Services

Milpitas, California

$130k-$150k / year

full-timelead HybridFinTech

🛠 Tech Stack

💼 About This Role

You'll lead card operations for a fintech company that provides earned wage access. You will drive card growth initiatives and improve the cardholder experience.

🎯 What You'll Do

  • Support card growth plan and content strategy
  • Manage card onboarding and customer service experience
  • Handle card issues and complaints resolution
  • Conduct business analysis and client QBRs

📋 Requirements

  • 10+ years in card management roles
  • Proven ability to thrive in a mid-stage startup
  • Excellent communication skills both written and verbal
  • Proficient in Google Office suite
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