7h ago
Director of Card Services
Milpitas, California
$130k-$150k / year
full-timelead HybridFinTech
🛠 Tech Stack
💼 About This Role
You'll lead card operations for a fintech company that provides earned wage access. You will drive card growth initiatives and improve the cardholder experience.
🎯 What You'll Do
- Support card growth plan and content strategy
- Manage card onboarding and customer service experience
- Handle card issues and complaints resolution
- Conduct business analysis and client QBRs
📋 Requirements
- 10+ years in card management roles
- Proven ability to thrive in a mid-stage startup
- Excellent communication skills both written and verbal
- Proficient in Google Office suite
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