🛠 Tech Stack

💼 About This Role

You'll guide Dutch and Flemish-speaking customers through onboarding, providing sharp technical support via email and phone. You'll be the voice of our customers, using feedback to improve our product and maintain our 4.8/5 satisfaction. You'll set up internal processes and take ownership of problem-solving in a fast-paced growth environment.

🎯 What You'll Do

• Provide technical support to Dutch customers via email and phone.
• Guide customers through account opening and onboarding.
• Collect customer feedback to improve product and processes.
• Set up internal processes like FAQs and dashboards.

📋 Requirements

• Up to one year of customer support experience.
• Native or near-native Dutch & Flemish proficiency.
• Fluent English communication skills.
• Strong multitasking and attention to detail.

✨ Nice to Have

• Experience in fintech or SaaS.
• Familiarity with Zendesk or Notion.
• Experience in a startup environment.

🎁 Benefits & Perks

• 🌟 4.8/5 customer satisfaction culture.
• 🚀 Fast-paced growth environment.
• 🛠️ Cutting-edge tools like Zendesk and Notion.
• 🤝 Collaborative team with growth opportunities.
• 🌍 International and diverse team.