💼 About This Role

You'll join Galileo to create personalized healthcare experiences for patients through exceptional customer service. Your core impact is making people feel cared for while navigating healthcare systems. This role stands out for its focus on hospitality in a healthcare setting.

🎯 What You'll Do

• Understand each person's unique circumstances and provide exceptional service
• Guide individuals to appropriate Galileo services and teams
• Process insurance authorizations and collect medical records
• Build strong relationships and improve processes

📋 Requirements

• Genuine desire to help people
• Ability to navigate complex systems
• Thrive in a fast-paced environment
• Top-notch communication skills and attention to detail

✨ Nice to Have

• Bilingual in English and Spanish

🎁 Benefits & Perks

• 🏖️ Generous PTO
• 🩺 Medical, Dental, and Vision insurance
• 💰 Flexible Spending Account, HSA, and 401K with employer match
• 👶 Up to 12 weeks of paid parental leave
• 🔒 Company-paid STD, LTD, AD&D, and Life Insurance

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 30 min
3. 3Interview· 1 hour