4h ago

Document Support Engineer

Any location, Canada

$57,600-$80,000 / year

full-timemid RemoteInsurance

Tech Stack

Description

As a Document Support Engineer, you will develop and support document templates for insurance policies, working closely with engineers and underwriters. You'll write production-ready code, debug issues, and improve templating tools, with a growth path toward software engineering or project management.

Requirements

  • Strong passion for problem solving and debugging
  • Experience in at least one scripting language (Python, Go, JavaScript, etc.)
  • Comfort with HTML and templating technologies (e.g., Jinja)
  • Familiarity with structured data formats like JSON
  • Ability to manage multiple requests simultaneously

Responsibilities

  • Own end-to-end lifecycle of document templates across all insurance lines
  • Translate insurance product requirements into reusable templates
  • Develop, debug, and optimize document templates
  • Write and execute test plans to maintain document quality
  • Triage and resolve document-related incidents using Jira
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