9h ago
Service Coordinator
Woburn, MA
$41.6k-$49.9k / year
full-time
๐ Tech Stack
๐ผ About This Role
You'll coordinate service requests and schedules for a home improvement company, ensuring timely repairs and customer satisfaction. You'll collaborate with technicians and managers to streamline operations. This role offers full benefits and a Monday-Friday schedule.
๐ฏ What You'll Do
- Respond to incoming service requests from customers and installers
- Collaborate with service coordinators and project managers
- Schedule and coordinate service appointments and repairs
- Monitor service-related inventory and manage parts replenishment
๐ Requirements
- Proven experience in a customer service or service coordination role
- Strong time management and organizational skills
- Proficiency with Microsoft Office and related technologies
- Clear and effective communication skills both verbal and written
โจ Nice to Have
- Experience in window, bath, or home improvement industry
๐ Benefits & Perks
- ๐๏ธ Full benefits
- ๐ฐ $20/hr-$24/hr hourly wage
- ๐ Monday-Friday 8am-4pm schedule
- ๐ข Office environment
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Interviewยท 1 hour
- 3Offerยท 1 week
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