9h ago

Service Coordinator

Woburn, MA

$41.6k-$49.9k / year

full-time

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll coordinate service requests and schedules for a home improvement company, ensuring timely repairs and customer satisfaction. You'll collaborate with technicians and managers to streamline operations. This role offers full benefits and a Monday-Friday schedule.

๐ŸŽฏ What You'll Do

  • Respond to incoming service requests from customers and installers
  • Collaborate with service coordinators and project managers
  • Schedule and coordinate service appointments and repairs
  • Monitor service-related inventory and manage parts replenishment

๐Ÿ“‹ Requirements

  • Proven experience in a customer service or service coordination role
  • Strong time management and organizational skills
  • Proficiency with Microsoft Office and related technologies
  • Clear and effective communication skills both verbal and written

โœจ Nice to Have

  • Experience in window, bath, or home improvement industry

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Full benefits
  • ๐Ÿ’ฐ $20/hr-$24/hr hourly wage
  • ๐Ÿ“… Monday-Friday 8am-4pm schedule
  • ๐Ÿข Office environment

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Interviewยท 1 hour
  3. 3Offerยท 1 week
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