18h ago

Shift Lead (Key Holder)

Oak Brook, IL

$39.6k-$39.6k / year

part-timegaming

🛠 Tech Stack

💼 About This Role

You'll lead daily operations at a top VR studio, coaching a team to deliver unforgettable guest experiences while managing shift tasks smoothly. Master proprietary VR tech to troubleshoot on the fly and keep things running.

🎯 What You'll Do

  • Greet guests and guide them through the VR journey from start to finish
  • Master proprietary tech to troubleshoot issues quickly
  • Open/close store, manage audits, break schedules, and labor spend
  • Coach team in real time and train new hires

📋 Requirements

  • 1+ year retail or hospitality leadership experience
  • Physically able to stand, lift up to 40 lb, and use stairs
  • Weekend availability required
  • Egoless and coachable with a team-focused attitude

✨ Nice to Have

  • Experience with VR equipment or point-of-sale systems
  • Bilingual skills are a plus

🎁 Benefits & Perks

  • 🏖️ Paid sick time + 401(k) match
  • 🚉 Commuter benefits (transit + parking)
  • 💰 Referral bonuses + employee discounts
  • 🎮 Free VR sessions + guest review bonus
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