🛠 Tech Stack

💼 About This Role

You'll manage end-to-end reimbursement processes for patients with complex conditions, working across healthcare and insurance systems. You'll help patients navigate public and private funding to secure coverage for life-changing medications. This mission-driven role combines analytical precision with empathy in a fast-paced, regulated environment.

🎯 What You'll Do

• Manage reimbursement cases from intake through resolution
• Coordinate with physicians, insurers, and internal teams for submissions
• Analyze eligibility across public, private, and federal programs
• Monitor case progress and resolve escalations

📋 Requirements

• 3+ years in pharmaceutical, insurance, healthcare, or related customer service
• Strong knowledge of reimbursement processes (public, private, or federal funding)
• Post-secondary education in healthcare, business, or related field
• Excellent communication skills with empathy and professionalism

✨ Nice to Have

• Experience in patient support programs or healthcare claims coordination
• Proficiency with Microsoft Office tools (Outlook, Word, Excel)
• Bilingualism (French/English)

🎁 Benefits & Perks

• 🏖️ Comprehensive health benefits including medical, dental, vision
• 🧠 Mental health and wellness programs
• 👶 Paid parental leave and caregiver support
• 📈 Professional development and mentorship opportunities
• 🤝 Inclusive work environment with flexible work-life balance

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Offer· 15 min