💼 About This Role

You'll manage the dispatch of legal documents, ensuring timely delivery while driving customer value and revenue. You'll coordinate with process servers and internal teams to resolve blockers and maintain operations. This role combines dispatch coordination with a sales mindset in a fast-paced, metrics-driven environment.

🎯 What You'll Do

• Monitor task board and dispatch servers for unclaimed jobs
• Resolve missing customer info and escalate blockers
• Review unclaimed zip codes and collaborate with servers
• Collect customer feedback and identify revenue opportunities

📋 Requirements

• 1–2 years of dispatching or operations coordination experience
• Strong organizational skills for high-volume tasks
• Excellent verbal and written communication skills
• Comfortable with digital tools and map-based systems

✨ Nice to Have

• Experience with CRM or sales/ops tools
• Sales-mindedness with cross-selling ability
• Customer-facing problem-solving approach

🎁 Benefits & Perks

• 🏖️ Health, Dental, Vision insurance
• 💰 401(k) with company matching
• 🏝️ Paid time off and holidays
• 🏢 Life Insurance and AD&D
• 🏥 Flexible Spending Account

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 24 hours