🛠 Tech Stack

💼 About This Role

You'll lead client success for a specialty revenue cycle management company, overseeing a team of directors and managing executive-level client relationships. You'll drive retention and growth through consultative account management and cross-selling.

🎯 What You'll Do

• Oversee client relationships for designated accounts in the West region
• Manage and mentor 4-5 Directors of Client Success
• Conduct client business reviews and identify cross-sell opportunities
• Collaborate with internal teams to ensure client performance goals

📋 Requirements

• Bachelor's degree in Business, Sales/Marketing, or related field
• 7-10 years of account management in healthcare technology
• Experience with hospital revenue cycle management
• Proficiency in CRM software (e.g., Salesforce)

✨ Nice to Have

• Experience with claims billing and IT/EDI systems
• Familiarity with MS Office suite

🎁 Benefits & Perks

• 🏖️ Remote work flexibility
• 🏆 Top Workplaces award recipient
• 📈 Inc. 5000 fastest-growing company