Description

As an Account Manager at Coveo, you will manage a portfolio of existing customers, identify expansion opportunities, and drive incremental revenue. You'll collaborate with cross-functional teams to ensure a seamless customer experience and grow your career in a customer-centric environment.

Requirements

• 4+ years experience in account management or B2B customer-facing sales role
• Solid communication and interpersonal skills
• Comfort managing multiple priorities while staying organized and accountable
• Curiosity and motivation to learn new technologies and sales practices
• Exposure to SaaS or enterprise technology environments preferred

Responsibilities

• Manage a portfolio of existing customers and act as primary point of contact
• Build trusted relationships with technical, business, and operational stakeholders
• Identify opportunities to expand customer value and incremental revenue
• Support opportunity progression through discovery, solution positioning, and proposal preparation
• Maintain accurate customer records, pipeline tracking, and forecasting