5h ago

Technical Service Manager - Pulp & Paper

Canada

$120k-$130k / year

full-timesenior Remotemanufacturing

๐Ÿ’ผ About This Role

You'll provide on-site technical support and conduct chlorate process audits, acting as a trusted technical advisor to industrial customers. Your core impact involves resolving product and process issues while improving customer performance. This role combines field engagement, data-driven analysis, and problem-solving in a remote, autonomous environment.

๐ŸŽฏ What You'll Do

  • Provide on-site technical support and conduct chlorate process audits.
  • Serve as primary technical contact, resolving product and process issues.
  • Lead customer engagement activities: trials, site visits, training sessions.
  • Analyze operational data and provide actionable recommendations to customers.

๐Ÿ“‹ Requirements

  • Bachelor's degree in Chemistry, Chemical Engineering, or related field.
  • 5โ€“10 years of technical service or process engineering in pulp & paper.
  • Strong expertise in chlorate bleaching processes.
  • Experience managing customer relationships in technical B2B settings.

โœจ Nice to Have

  • Experience with sales or commercial roles in pulp & paper.
  • Familiarity with Responsible Care standards.
  • Knowledge of market dynamics and industry benchmarks.

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Performance-based bonus and additional incentives
  • ๐Ÿฅ Comprehensive healthcare coverage and retirement support
  • ๐Ÿก Remote work flexibility with travel-based field engagement
  • ๐Ÿ“ˆ Professional growth, training, and career development
  • โš–๏ธ Work-life balance and employee well-being emphasis

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 60 min
  3. 3Technical Interviewยท 60 min
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