💼 About This Role

You'll serve as a strategic trusted advisor for H1's largest enterprise accounts in the life sciences industry. You'll own end-to-end customer relationships, driving adoption, retention, and growth. This role offers the chance to work with cutting-edge healthcare data and AI technology.

🎯 What You'll Do

• Manage a portfolio of strategic enterprise accounts
• Conduct regular executive business reviews
• Identify expansion opportunities and mitigate churn
• Provide tailored training and enablement sessions

📋 Requirements

• 5+ years of experience in Customer Success or Account Management in B2B SaaS
• Experience managing high-ARR enterprise accounts with senior stakeholders
• Strong project management skills across multi-threaded initiatives
• Experience in Life Sciences organizations preferred

✨ Nice to Have

• Medical Affairs or Clinical experience
• Familiarity with healthcare data platforms

🎁 Benefits & Perks

• 💰 Competitive salary with variable commission
• 📈 Stock options
• 🏖️ Unlimited PTO
• 🏥 Comprehensive health benefits

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Final Round· 60 min