💼 About This Role

You'll lead daily lockbox processing operations and supervise a team of 5-10 employees at an on-site client location in Herndon, Virginia. Your core impact will be ensuring operational efficiency, adherence to service levels, and overall customer satisfaction.

🎯 What You'll Do

• Lead and supervise daily lockbox processing activities
• Monitor staff productivity and quality metrics
• Organize and control project work as assigned
• Train and mentor staff on procedures and best practices

📋 Requirements

• 2+ years of related office experience
• Previous management/supervisor experience overseeing 5-10 employees
• Exceptional computer skills
• Ability to lift or move 40 lbs. frequently

✨ Nice to Have

• Previous work in hospitality services like hotels or concierge
• Experience with lockbox processing or mailroom operations

🎁 Benefits & Perks

• 🏖️ Paid Time Off and paid holidays
• 🏥 Medical, Dental, Vision insurance
• 💰 401K with company match
• 📚 Tuition discounts
• 🐾 Pet insurance

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Interview with hiring manager· 45 min
3. 3Offer· 1 week

🚩 Heads Up

• Physical demands (lifting 40 lbs) not typical for supervisor role
• Job description includes vague duties like 'Lead by example'
• Mentions 'other duties as assigned' clause