Description

As a Team Lead at Carvana, you will run the local hub, lead a team of Customer Advocates, and drive market success through operations, logistics, and team development. Your role focuses on creating a positive team culture, developing employees, and proactively solving roadblocks.

Requirements

• Big picture thinker with ability to manage employee and customer experience
• Strong people leadership skills
• Ability to assess business trends and create proactive solutions
• Experience conducting performance check-ins and setting development goals
• Flexibility to step in wherever needed in a fast-paced environment

Responsibilities

• Manage market launch, operations, logistics, and consumer branding
• Lead and develop a team of Customer Advocates through feedback and goal-setting
• Generate and monitor reports for upper management
• Jump in alongside team to wash cars or deliver vehicles when needed
• Recognize and reinforce individual and team accomplishments