Tech Stack

Description

You'll provide an exceptional patient experience through venipuncture and administrative support, removing barriers to care and ensuring a smooth in-office visit. You'll be the first point of contact and steward of the office lobby, combining clinical and clerical duties to deliver high-quality, patient-centered care.

Requirements

• 6+ months relevant experience as Medical Assistant or Phlebotomist (excluding externship)
• Active phlebotomy certification to practice in California
• Strong customer service skills with empathy and compassion
• Excellent verbal and written communication skills
• Proficient with technology: Slack, G-suite, Zoom, EMR systems

Responsibilities

• Provide excellent venipuncture and specimen collection for all ages
• Perform clinical duties including EKGs, vitals, ear lavages, vaccines, and PPD tests
• Handle front desk tasks: check-in/out, insurance verification, scheduling, billing inquiries
• Maintain lab standards: proper labeling, handling, sterilization, and inventory
• Support team through rounding, huddles, and ad hoc provider assistance