🛠 Tech Stack

💼 About This Role

You'll own and nurture relationships with provider customers, serving as their trusted advisor and advocate. You'll drive adoption and retention of Humata Health's solutions, ensuring customers achieve their strategic goals. You'll collaborate with internal teams to improve user experience and product performance.

🎯 What You'll Do

• Own and nurture relationships with assigned customers
• Develop and execute success plans tailored to strategic goals
• Drive customer retention and renewals
• Deliver reports and presentations highlighting outcomes and ROI

📋 Requirements

• Bachelor's degree in Business, Healthcare Administration, or related field
• 5+ years of experience in customer success or consulting, preferably in healthcare or technology
• Proven ability to build relationships with stakeholders at all levels
• Proficient in PowerBI and data analytics

✨ Nice to Have

• Experience in small team environments or early-stage companies
• Familiarity with healthcare operations, prior authorization, or revenue cycle workflow optimization

🎁 Benefits & Perks

• 🚀 Impactful Work: Contribute to innovative solutions improving healthcare efficiency
• 🏖️ Unlimited PTO
• 💰 Competitive Compensation: Base, equity, and bonus-eligible roles
• 📈 Growth Opportunities: Career advancement in a fast-paced environment
• 🏢 Inclusive Culture: Diverse workplace where ideas are valued

📨 Hiring Process

Hiring stages: phone screen with HR, hiring manager interview, case study & roundtable, reference checks, offer; start date June 2026.

🚩 Heads Up

• Mismatched seniority: lists 5+ years experience (senior) but some responsibilities are entry-level tactical
• Vague salary transparency: pay range not disclosed, only upon application in some jurisdictions