🛠 Tech Stack

💼 About This Role

You'll investigate and resolve technical issues for healthcare companies using our API platform. Your work directly impacts patient care by ensuring reliable diagnostic data flow. You'll be backed by top investors and a passionate team.

🎯 What You'll Do

• Investigate and diagnose technical issues through logs and services
• Read code and reproduce errors to find root causes
• Deliver accurate, timely support to customers
• Improve documentation and support tooling

📋 Requirements

• Python coding and debugging experience (or similar)
• Comfortable reading and navigating codebases
• Strong problem-solving and technical troubleshooting skills
• Excellent written and verbal communication in English

✨ Nice to Have

• Experience with cloud platforms like GCP
• Familiarity with health tech or API support
• Knowledge of PostgreSQL or other databases

🎁 Benefits & Perks

• 🏖️ Flexible remote-first work
• 💰 Generous early stage options
• 📚 $300/month learning budget
• 🖥️ $1K home office setup
• 🏢 $150/month coworking space

📨 Hiring Process

Estimated timeline: 1-2 weeks

1. 1Initial call with recruiter· 30 min
2. 2Behavioral interview with support lead· 30 min
3. 3Technical live debugging interview· 60 min
4. 4Paid trial day· Full day