Description

As a Customer Service Representative, you will provide exceptional service to customers by processing orders, resolving issues, and coordinating between sales and production teams. Your role ensures a unique experience for internal and external customers.

Requirements

• 1+ year customer service experience
• High School Diploma or equivalent
• Strong organizational and listening skills
• Ability to multitask in a fast-paced environment
• Excellent written and verbal communication

Responsibilities

• Process phoned, faxed, and e-mailed quotes and orders
• Resolve product or service problems
• Coordinate between sales and production to meet deadlines
• Maintain broad knowledge of products and services
• Document customer interactions and transactions