6h ago

Service Delivery and Provisioning Lead

Remote

$160k-$235k / year

full-timelead Remotetelecom

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll lead the team responsible for transitioning from signed contracts to live network services. Your impact will drive on-time delivery of Dark Fiber, Wavelengths, and IP Transit services. This role is the bridge between Acquisition and Network Operations at a growing Alphabet company.

🎯 What You'll Do

  • Manage a hybrid team of Program Managers and Technical Provisioners
  • Drive end-to-end delivery of Dark Fiber, Wavelengths, and IP Transit services
  • Oversee physical and logical activation with 100% inventory accuracy
  • Hold carriers and vendors to contractual timelines and lead executive reviews

πŸ“‹ Requirements

  • 8 years of experience in network service delivery or technical program management
  • 3 years of experience in a formal people management role
  • Experience managing delivery of large-scale infrastructure projects like Dark Fiber IRUs
  • Bachelor’s degree in a technical or business field or equivalent practical experience

✨ Nice to Have

  • Deep technical understanding of fiber characterization and optical transceivers
  • Experience at a major Internet service provider or Tier 1/2 Carrier
  • Experience with Network Inventory Management systems and Salesforce

🎁 Benefits & Perks

  • πŸ’° Bonus and cash award included in total compensation
  • πŸ–οΈ Remote work flexibility
  • πŸ“ˆ Career growth at an Alphabet company

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter screenΒ· 30 min
  2. 2Hiring manager interviewΒ· 45 min
  3. 3Technical panelΒ· 60 min
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